FAQs for Service Providers

What is IQPC Exchange?

IQPC Exchange is a division of the International Quality and Productivity Centre that is focused on creating events in a format that is referred to an ‘exchange’. Exchange events provide the opportunity to:

  • 'exchange' ideas and information
  • develop industry contacts
  • advance current initiatives
  • improve business processes

Exchanges are unique, invitation-only events driven by pre-scheduled business meetings between pre-qualified service providers and senior executives that are mutually interested in doing business together. Thought-provoking conference sessions, executive roundtables and innovative networking opportunities round out the agenda, resulting in three days focused on each delegate’s individual process improvement needs.

What is unique about an exchange?

In addition to the innovative format of the event, service providers can look forward to the following advantages:

Lead time:

  • Speakers and service providers will be confirmed 4-6 months before the actual event
  • Service providers will be updated regularly on the list of attendees before the meeting scheduler website for the event goes live which is guaranteed to happen 4 weeks prior to the event
  • Custom itineraries will be given to service providers a minimum of 2 weeks before the event to ensure they have time to prepare for their meetings

Customer service:

  • From the date the service providers book onto the event until the date it happens, they will have a senior account manager who will be their primary point of contact
  • Each service provider’s senior account manager will help with logistical details and support them as the event nears
  • IQPC Exchange’s senior account managers will provide support to help ensure that each service provider’s meeting itinerary is made up of prospects in their target market (industry, geography or job title specific)
  • Service providers will also be assisted in the meeting selection process and in pre-event meeting preparation

How is an exchange different from a conference?

  • An exchange is invitation only and attracts senior-level attendees who make purchasing decisions for their organizations
  • The format consists of three days of one-on-one business meetings, which are scheduled well in advance of the exchange, between these pre-qualified buyers and service provider companies
  • The aim of an exchange is to provide an intimate, confidential environment in which strategic purchasing decisions can be made and relationships developed.
  • There is no tradeshow floor / exhibition component to an exchange.

Why would the delegates attend?

  • The delegates at an exchange are the most senior executives in their organization. An exchange presents an exclusive and intimate environment in which delegates and service providers can mingle. The sessions are small and strategic and allow for a great level of peer-to-peer interaction
  • An exchange provides an opportunity for the delegates to be in a competitive buying environment. They are in a position to make purchasing decisions and this event is a unique opportunity to sit with multiple service providers who have all done some due diligence on the delegates and are ready to provide them with timely and strategic advice
  • At an exchange, the delegates will be meeting with CEOs and VPs of Sales from service provider companies who have the ability to negotiate the level and scope of service that they provide
  • The exchange format is ideal for time-starved executives to meet with various service providers, do their due diligence on them and make purchasing decisions in a constructive

What is a one-to-one meeting?

A private, sit-down, pre-arranged, mutually selected opportunity to discuss business between buyers and sellers

How does it work?

A month before the exchange takes place, our online meeting scheduler goes live. Both delegates and service providers will be given a password to our interactive software tool which contains the profiles of all the attending delegates and service providers. Both parties will select, based on their business priorities and requirements, who they would like to have meetings with.

Three weeks before an exchange, both delegates and service providers will receive their itineraries, which detail exactly what they will be doing from the time they arrive at the resort on Sunday morning to the time they leave on Tuesday afternoon. Their time at the exchange is intended to be as constructive as it can be – every session they select to attend, every networking function they go to and more importantly, every meeting they participate in is tied directly to their business priorities and requirements.

Once on-site, IQPC Exchange will have a team to help facilitate the meetings and help all the executives present maximize their interactive face time with one another.

All exchanges take place at a resort, which allows the delegates to ‘get away’ from the office and network with peers and service providers

How long is a one-to-one meeting?

30 minutes

How can I ensure I meet my target market?

Once you sign up for an exchange, you will provide us with a list of ideal prospects, whether it’s industries you are targeting, titles you would like to meet with, or even as specific as exact companies you are trying to get in front of. Our team will qualify and invite these delegates to the exchange.

Can I bring a client?

Each meeting package allows for several individuals to attend the exchange. One of these individuals could be a client, who can serve as a strong testimonial for your services. Alternatively, if your client qualifies, he may also join the speaking faculty.

How are the one-to-one meetings scheduled?

A month before the exchange, our online meeting scheduler goes live. Both delegates and service providers will be given a password to our interactive software tool which contains the profiles of all the attending delegates and service providers. Both parties will select, based on their business priorities and requirements, who they would like to have meetings with. The software then collates all the selections and develops customized itineraries for every individual who is scheduled to take meetings.

The schedule over the three days at the exchange is intensive, but effective – every session you select to attend, every networking function you go to and more importantly, every meeting you participate in is tied directly to your business development objectives

Can anyone attend?

Attendance at exchanges is by invitation only. Both delegates and service providers are invited to participate in the exchange based on their relevance to the topic area and demand for their presence. Delegates are pre-qualified and have to meet certain criteria in terms of responsibility, decision-making capability and budget.

Will my competitors be there?

Service providers are divided into specific categories in which there will be more than one company represented. This is to ensure that delegates are presented with a wide choice of service providers in order to effectively make their purchasing decisions.

Who should I send to represent my company?

You should send your CEO and VP-level executives (such as your VP Sales / Business Development) to take meetings on behalf of your company. This is to ensure that you’re on the same level as the senior people that you’ll be meeting with.

Can I speak?

Service providers who participate at the Platinum-level have the opportunity to host an Executive Roundtable, which will feature your CEO speaking alongside 2-3 members of the speaking faculty. The roundtable will involve a discussion around a topic area that relates to your business and one that a number of executives have indicated an interest in hearing about. The Executive Roundtables are structured to be an intimate group of executives with your CEO and no other vendors. The benefit of this is that you start working with the other speakers well in advance of the exchange.

How do you select your speakers and topics?

The core function of the exchange Conference Producers is to conduct extensive research in the market to determine which topics and speakers to profile at the event. They establish relationships with key executives within certain industries and create tailored, practical agendas that keep business executives up-to-date with industry trends, technological developments and regulatory landscape.

How long have you been doing the Exchanges?

IQPC has been running exchanges in the United Kingdom since 2003. IQPC Exchange is a new division for IQPC in North America and has been developed based on demand from the various industries in which IQPC operates. The exchange team has a combined 30 – 35 years experience developing and executing the one-on-one business model.

How do you choose your service providers?

Attendance at exchanges is by invitation only. Service providers are invited to participate in the exchange based on their relevance to the topic area, demand from the delegates for their presence or recommendation from advisory board or speakers

What do I need to bring?

Business cards and a lot of energy. We take care of all your corporate signage, accommodation, airport transfers, meals and networking functions. You are welcome to bring your laptop and any other tools that will assist you in making your sales presentations

What do I wear?

The dress code is business casual

What if no-one picks me?

Your company was selected precisely because of the match between the services you provide and the expressed needs of the delegates in attendance. The delegates have expressed a desire to meet with companies such as yours which means that they will select to meet with you through our scheduling software

Are there additional opportunities to meet with executives and other vendors?

Yes, during the luncheons, dinners and other networking opportunities

Why Sunday to Tuesday?

The executives that will be participating in the exchange, both on the delegate and the service provider side are the most senior level who cannot spend a great deal of time out of the office. Starting the exchange on a Sunday and running through to Tuesday afternoon allows the executives to use the time most effectively in the shortest time out of the office

How do you pick the venues?

Exchanges take place in resorts which are located some distance away from major cities. These venues are chosen to allow executives to be in a secluded, intimate, exclusive environment where they can focus on their learning and business priorities

How do I get involved in more than one event?

Our team would be happy to identify other Exchanges that would be applicable for your range of services and products and would be able to recommend the best positioning in the various exchanges

Do you allow vendors to sign up for more than one event at the same time?

If there is a good fit for a vendor at more than one exchange, then we certainly allow that vendor to participate in several events

Why do exchange clients continue to invest in exchanges year on year?

It is a time and cost effective way to have strategic, meaningful interaction with their target market in an environment in which their target market is focused on specific issues and solutions that pertain to the vendors’ offerings.

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